Below is a combined, structured, and website-ready master document that merges:

• Company Introduction

• Policies & Payment Terms

• Sod & Delivery Policies

• Privacy Policy & Data Practices

• Contact & Legal Disclosures

You can paste this into a “Terms, Policies & Privacy” page on your website or adapt sections into contracts, proposals, or video overlays.

Texas Garden Materials

Terms, Policies, and Privacy Information

Website: https://texasgardenmaterials.com
Phone: 832-409-1931
Email: sales@texasgardenmaterials.com
Address: 13051 Old Richmond Rd, Houston, TX 77099

Who We Are

Texas Garden Materials (TGM) is a Houston-based landscape supply and installation company providing high-quality natural stone, decorative gravel, mulch, soil, sod, and professional outdoor construction services for residential and commercial properties. Our mission is to deliver dependable materials, expert workmanship, and clear communication so customers can confidently build long-lasting outdoor spaces.

Section 1 — Service & Payment Policies

1. Delivery Service Payment Policy

(Material Delivery Only)

• Full payment is required upon order approval and prior to scheduling delivery.

• Service is available for both residential and commercial locations.

• All material sales are final.

• If access is restricted (fences, trees, narrow pathways, overhead wires, etc.), the driver will determine the safest unloading location.

• Liability Notice: TGM is not responsible for lawn, driveway, irrigation, or property damage caused by delivery vehicles or unloading equipment.

2. Landscape Service Payment Policy

(Installation & Landscaping Services)

• A 50% deposit is required to schedule work.

• The remaining 50% balance is due upon project completion.

• Scope changes must be approved in writing and may result in additional charges.

• Quotes exclude unforeseen site conditions, labor adjustments, or supplier material price fluctuations.

• Delayed payments are subject to a 10% daily late fee beginning on the completion date.

3. Return Policy

• All sales of natural stone, sod, mulch, soil, gravel, and related landscape materials are final.

• No returns or exchanges are accepted.

• TGM is not responsible for discoloration, deterioration, mold, or environmental exposure after purchase.

4. Cancellation Policy

• Cancellations must be submitted at least 48 hours prior to the scheduled delivery or service date.

• Cancellations within 48 hours incur a 20% cancellation fee.

• Same-day cancellations incur a 50% fee.

• Credit card cancellations also incur a non-refundable 3.5% processing fee.

• No cancellations or refunds on sod orders due to perishability.

Section 2 — Sod Grass Policy

5.1 Final Sale Terms

All sod purchases are final. No refunds, exchanges, or returns.

5.2 Perishable Product Notice

Sod is a living product and must be installed immediately and maintained properly.

5.3 Pickup Policy

Customers must inspect sod prior to loading. Responsibility transfers once loaded.

5.4 Delivery Policy

Deliveries are curbside or nearest accessible location as determined by the driver. TGM is not responsible for property damage from delivery vehicles.

5.5 Installation Policy

• Sod is installed on a properly prepared, clean, level surface.

• Site preparation is the customer’s responsibility unless contracted.

• TGM applies water once after installation; continued watering and care are the customer’s responsibility.

5.6 Post-Installation Disclaimer

TGM is not liable for discoloration, weed growth, pest damage, drying, turf failure, drainage issues, or weather-related conditions.

5.7 Customer Responsibility

Immediate and consistent watering is required. Failure to maintain proper turf care voids expectations of performance.

5.8 Legal Disclaimer

Purchasing sod confirms the customer has read, understood, and accepted all sod terms and liability limitations.

Section 3 — Insurance & Liability

Texas Garden Materials maintains General Liability Insurance coverage of:

• $1,000,000 Property Damage

• $500,000 Bodily Injury

TGM is not responsible for plant loss, weather damage, irrigation issues, or environmental factors beyond company control.

Section 4 — Privacy Policy & Data Practices

Information We Collect

We may collect personal data such as name, email address, billing/shipping address, phone number, IP address, and order details when you interact with our website or place an order.

Comments

When visitors leave comments, we collect form data, IP address, and browser information for spam detection. A hashed version of your email may be shared with Gravatar to display profile images.

Media Uploads

Avoid uploading images containing GPS metadata, as location data can be extracted by visitors.

Contact Forms

We use Google reCAPTCHA to reduce spam. Use of forms is subject to Google’s Privacy Policy and Terms.

Cookies

Cookies may be used to:

• Save comment details for convenience

• Manage login sessions

• Store screen preferences

• Track article editing IDs

Cookie durations vary from session-based to one year.

Embedded Content

Articles may include third-party embedded media. These external websites may collect data and track user interaction.

Analytics

Analytics tools may be used to improve website performance and user experience.

Information Sharing

We do not sell or rent customer information. Data may be shared with:

• Shipping and logistics providers to fulfill orders

• Internal business entities

• Legal authorities when required by law

• Business partners for commercial order processing

Data Retention

• Comments may be stored indefinitely for moderation efficiency.

• Registered user data remains until edited or deleted.

• Administrative or legal data may be retained as required by law.

Your Data Rights

You may request:

• A copy of your personal data

• Correction or deletion of personal data
  Legal or security obligations may limit deletion.

Children’s Privacy

This website is not directed toward children under 13. Any discovered data from children is promptly deleted.

Policy Updates

Policy updates may occur at any time. Changes will be posted on this page. When required, users will be notified and given opt-out options.

Section 5 — Why Choose Texas Garden Materials?

High-Quality Materials – Premium stone, gravel, mulch, soil, and healthy sod.
Comprehensive Services – Bulk delivery and professional installation.
Trusted Local Expertise – Serving Houston and surrounding communities with reliable logistics and experienced crews.
Customer Commitment – Clear policies, transparent communication, and long-lasting project results.

Texas Garden Materials

Big on Quality. Bigger on Texas Service.